CANCELLATION AND REFUND POLICY

Iconic Travel Cancellation and Refund Policy

If the tour or any part thereof cannot be conducted, Iconic Travel shall not be responsible to give any refund to you. However, at its sole discretion, Iconic Travel gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of Iconic Travel on the quantum of refund shall be final.

It would take at least a minimum of 15 to 45 days to process the refund (if due).
It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours, etc., due to any reason whatsoever.
Refunds (If any) for amendments and/or cancellations will be paid directly to the Client for booking made directly with Iconic Travel by way of NEFT / RTGS / Crossed cheque or by credit card it will be reversed to their credit card account at the discretion of Iconic Travel. It would at least take 45 days to process refunds.
There is no refund payable for any unutilized services (e.g. meals, entrance fees, optional tours, hotels, transport, sightseeing, etc.,) for any reason whatsoever.
Any service booked in advance and cancelled as per booking policy, a refund will be done in the same mode of payment after deducting cancellation charges and actual bank charges if any for refund. ( to a customer bank account if paid by bank transfer, net banking mode/credit/debit card � a reversal to their respective credit card account will be done. This process will take 15 to 45 working days to reflect in their account.
@ After March 2020, In case of Corona Virus or Lockdown by Govt. All Clients received money will be secured with Iconic Travel Bank account and collect credit certificates and utilize the amount with all amendment charges within a Validity of 12 months. 

CONDITIONS OF TRAVEL
The client will have to strictly follow the Tour Program. There shall be no refund if the client fails to join the group at the commencement of the tour, joins the group later, or leaves the group before the tour ends. It shall be noted that for all purposes, it shall be the responsibility of the client to reach the place of commencement of the Tour and register with the representative of Iconic Travel at the appointed place, date, and time.
In the case where a client along with his family is compelled to discontinue the tour due to any reason whatsoever including illness, death, or loss of any travel documents, no claim shall be entertained for refund of unutilized services. Even if a client is unable to reach the place of commencement of the tour due to any reason whatsoever including loss of baggage or loss of travel documents, his booking shall be treated as "no show" on the tour and 100% cancellation charges will be levied.
If a client avails pre-tour services or part thereof, or the air tickets (if booked under any offer) but fails to join the group for the main tour at the appointed place, or cancels the tour after using the air tickets or pre-tour arrangements or part thereof, it shall be treated as "no show" and there will be no refund whatsoever for the unutilized pre-tour or main tour services.
Iconic Travel reserves the right to withdraw tour membership of any client whose behavior is deemed likely to affect the smooth operation of the tour or adversely affect the enjoyment or safety of other passengers and Iconic Travel shall be under no liability to any such person.
The immunities provided under this contract shall be available to Iconic Travel's employees, directors, managers, including, Employees and Agents but not to the Independent Contractors selected by Iconic Travel.
Each of these conditions shall be severable from the other and if any provision is invalid, illegal, or unenforceable, the remaining provisions shall nevertheless have full force and effect. No liability on the part of Iconic Travel arising in any way out of the Contract in respect of any tour, holiday, excursion facilities shall exceed the total amount paid or agreed to be paid for the tour holiday, and shall in no case include any consequential, incidental loss or additional expense whatsoever.
It is a condition of Booking that the client takes out a Holiday Insurance � Client may procure travel insurance (optional) at their own cost.
The prices quoted in our website/brochure have been calculated at the rate prevailing at the time of publishing/printing. Iconic Travel reserves the right to amend the prices published in this brochure in case of fuel costs, special/high season charges levied by the suppliers, hike in the airline/rail charges before the date of departure, and surcharge accordingly. The Client must pay for all such increases in price in full before the departure.
If no suit/action is brought against Iconic Travel within 7 days of the last day of the tour, Iconic Travel shall be discharged from all liabilities under/or arising out of this contract and the client shall be deemed to have relinquished/abandoned all his rights under or arising from this contract.
In case of publication of any travel scheme offering any discount or benefit by Iconic Travel, we shall have the sole right to withdraw such a scheme or discount at any time unless a specific assurance of the contrary is published.

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